Delighting Customers in Japan XXII
July 1 @ 6:30 pm – 9:00 pm JST
Dear SpCCJ Members & Friends,
We are happy to share with our community once again the seminar “Delighting Customers in Japan”.
Renowned as one of the world’s most challenging markets, Japan requires companies to develop innovative strategies and a deep understanding of customer expectations in order to succeed.
Organized by our friends at the Belgian-Luxembourg Chamber of Commerce in Japan (BLCCJ), this successful format will celebrate its 22nd edition this year, bringing together leading executives from a wide range of industries to share their experiences, insights, and best practices for navigating Japan’s unique business environment.
This edition will feature three distinguished speakers:
Ms. Naheel Wafa Dajany
Executive Vice President, Alliances & International Affairs, ANA Holdings Inc.
Mr. Ernest Higa
Representative Director, Chairman & CEO, Higa Industries
Representative Director & Chairman, Wendy’s Japan
Mr. Rodrigo Lima
President & Representative Director, Danone Japan
The presentations will be followed by a Q&A session and a networking cocktail, offering participants an excellent opportunity to exchange ideas and expand their professional network.
Don’t miss this opportunity to gain valuable and actionable insights into achieving success in the Japanese market.
Event Details
📅 Date: Jul 1, 2026
🕒 Time: 19:00 – 21:00
📍 Venue: L’espace@CCIFJ
Nihonbashi Honcho Ys Building, 1F, 2-chōme-2-2 Nihonbashihonchō, Chuo City, Tokyo 103-0023, Japan
🎟️ Price: Members: 7,000 JPY / Non-Members: 9,000 JPY
*The participation fee includes light refreshments and drinks.
📌 Registration Deadline: Thu, June 25, 12 pm JST
*Cancellations after the registration deadline will be fully charged. Late registrations, if available, will incur a 25% surcharge.
Registration by Email
To register, please send your full name, company name, and position to info@blccj.or.jp, stating that your registration comes through the SpCCJ and whether you are an SpCCJ member or non-member.
A confirmation email with payment details will then be sent to you.
Subject: Registration – Delighting Customers in Japan
¡Hola! I would like to register for the event “Delighting Customers in Japan” through the SpCCJ. Please find my details below:
Full Name:
Company Name:
Position:
Registration through: SpCCJ
SpCCJ Membership Status: Member / Non-Member (delete the non-applicable option)
+81 3-3505-1730
info@spanishchamber.or.jp