Learn the Spanish Business Etiquette

Course description

Having worries or difficulties with working with Spanish people and companies? Spanish business culture can be different from Japanese ones and sometimes gives you a culture shock.

In this introduction online course, we will give you tips on doing business with Spanish companies/ people. You will learn all the business essentials from meeting etiquette to basic but useful words in business scenes.

Introduction to Spanish Business Etiquette is a freemium online course aimed to help all the professionals in Japan working in business environments where Spanish is used. 

The Freemium Plan contains 10 videos that introduce some basic Spanish concepts including writing emails, working & meeting culture, business vocabulary… 

The Premium plan adds 5 more videos to the content and gives access to email tutorships and 2 online lessons with extra content all conducted by our course professors. 


Upon successful completion of this course, you will be able to find yourself in a more comfortable situation, understand and interact naturally in a Spanish professional environment.

Course Topics

Who will you learn from?

スぺラボ について 

スぺラボ (Supelabo) is an online Spanish course for advanced students and local residents of Spain. The professors are native Spanish teachers, interpreters and translators with practical experience. You can learn both the Spanish used in business and real-life with original teaching materials and tutorials that reflect the latest industry trends. This course is led by Novajika.

The Spain Business Etiquette Online Course has been designed by スぺラボ and the SpCCJ to offer a beginner level course to the Spanish Chamber of Commerce business network in Japan.

Academic Director

Jordi Juste

Jordi Juste has a PhD in Communication from the Universitat Oberta de Catalunya (UOC), a Master’s Degree in Teaching Spanish as a Foreign Language from the Universidad Antonio de Nebrija, and a Bachelor of Journalism from the UAB.

Since 2008, he has combined his work as a associate professor at the UOC’s Communication studies with producer work on shootings for Japanese companies in Spain. He is also a journalist and translator for business projects. Between 1998 and 2008 he taught Spanish at various Japanese universities, including Kyoto Gaidai and Ritsumeikan.


Elena Hernández

Elena Hernández is a conference interpreter for English and Japanese and a sworn translator for Japanese by the Ministry of Foreign Affairs and Cooperation. She has a Bachelor’s Degree in Translation and Interpreting (UAB) and a Law Degree (UOC) and a Master’s Degree in Conference Interpreting (UAB). 

She combines her work as a freelance translator and interpreter in multiple fields with teaching Japanese at the Autonomous University of Barcelona (UAB) and English-Spanish legal translation at the Pompeu Fabra University.

Certificate of Completion

When you successfully complete the Premium Plan Course, you will be able to receive the Certificate of Completion, which you can share with your friends, relatives, co-workers and potential employers.


Freemium Plan

Get free access to the videos
  • 10 video lessons
  • Email Tutorships
  • 2 Online Lessons
  • Spanish Business Etiquette Course Certificate
  • Novajika's SupeLabo Benefits

Premium Plan

Attend the online lessons and get your certificate
¥7,500 /¥5,500 for SpCCJ Members
  • 15 video lessons
  • Email Tutorships
  • 2 Online Lessons
  • Spanish Business Etiquette Course Certificate
  • Novajika's SupeLabo Benefits


Most frequent questions and answers

As this introduction course aims at students with none or low prior knowledge of Spanish, the course will be taught in Japanese.


The course contents have been chosen to cover the most common work and office situations.

Freemium Plan

0. Introduction Video

  1. Basic information on Spain
  2. Diversity of Spanish
  3. Differences between working styles in Spain and Japan
  4. Differences in business customs between Spain and Japan
  5. Frequent scenes on business trips to Spain
  6. Relationships at work
  7. The difference in meeting style
  8. How to interact with Spaniards
  9. How to write an email (Introduction)
  10. Basic phrase for answering the phone

    Premium Plan

  11. Resume (CV)
  12. How to work in Spain?
  13. About recruitment interview
  14. Basic Spanish expression
  15. Self PR in Spanish

Do you want to learn the basics of Spanish Business Etiquette?

Freemium Plan gives access to:

  • 10 Video Lessons

Do you want to learn the basics of the Spanish Business Etiquette with  the close support of our two professors?

Would you like to attend 2 Masterclasses with extra content about Spanish etiquette rules?

Join the Premium plan and get acces to:

  • 15 Video Lessons 
  • Tutorships
  • 2 Online lessons
  • Spanish Business Etiquette Course Certificate
  • Discount on Novajika’s SupeLabo Courses


During these masterclasses, #Supelabo‘s professors will go through the contents of the video lessons in detail, bringing examples of real situations, adding valuable information, hands-on practical tips and solutions.

Online Lessons Dates

1st Masterclass – Wednesday, August 18th, 20:00h (1h)

2nd Masterclass – Wednesday, September 8th, 20:00h (1h)

What will you need?

  • Computer access with an internet connection and microphone in case you would like to interact during the class. Questions could be sent by chat box too.
  • Notebook and pen for taking notes

How many students will be in the class?

We would like the lessons to be interactive, therefore a maximum number of 10 students will be gathered per session. 

How you can join the online lesson?

A link to join the session will be sent separately before the day of the lesson. 

The tutorship periods will allow you to send all your doubts to #Supelabo‘s professors. It’s like having your own private teacher!

Tutorships Dates

1st Tutorship Window

  • From August 2nd to August 13th, 2021 (10 days)

2nd Tutorship Window

  • From August 23rd to September 3rd, 2021 (10 days)

How can you send your questions?

The questions will be sent by email. After the registration, you will receive a confirmation email with all the instructions.

What kind of questions can you send?

Any kind of related question with the video lessons, business or commercial environment,  Spanish culture and business etiquette.

For example:

  • How should I ask in Spanish for the person in charge of the Purchasing Department?
  • What I should say if I will not be able to arrive at the meeting on time?
  • From what time in the morning is ok to make a phone call?

Is there a limit to the questions you can send?

 A limit of 3 questions per person and day will be answered by the professors. 

Which language should you use?

Feel free to send your question either in Spanish or Japanese and remember to indicate in which language would you like to receive the answer. 

Freemium Plan

  • Registration deadline: 30/11/2021
  • The video lessons will be accesible until 31/12/2021

Premium Plan

  •  Registration deadline: 08/08/2021
  • The video lessons will be accesible until 31/12/2021

These requirements must be completed by participants in the course in order to obtain the Digital certificate:

Must subscribe to the Premium Plan and attend the online lessons.

Read here the Terms and Conditions of the course. 

SpCCJ Members can find the discount code at the Members Area in SpCCJ’s Website.

Are there practice opportunities?

We know that learning Spanish is much more than just studying. Even without the burden of perfection, to truly improve your language skills you’ll need to engage with Spanish-language and native speakers.

Would you like to join two online practice sessions with Jordi Juste and Helena Hernández, the professors who have created all the video content for this course?

A set of 2 practice sessions are available on the Premium plan!

Workplace Learning

Corporate Plan

Better workplace learning is more in demand than ever and both the employees and employers see the importance in the career development of their workforce.

Would you like to help your employees to better understand their Spanish business environment?

Do you want to design a Business Spanish course that focus on the needs of your industry?

Contact us for more information about the tailor-made plans for corporations.

Business Etiquette

Doing business with Spanish companies/ people.

Industry vocabulary

Need-to-know business Spanish expressions and vocabulary.

Ad hoc Business Spanish

Industry adapted business Spanish (Finance, Fashion, F&B, Hospitality...)