The ‘SpCCJ’ shall mean the Spanish Chamber of Commerce (SpCCJ). The ‘Client’ shall mean the person in whose name the booking is made and shall include the person or persons on whose behalf the same is made. ‘Force Majeure’ shall mean any event outside the SpCCJ’s control which prevents the prompt performance of its obligations, including natural disasters, global pandemics, war, civil strife, acts of terrorism and political unrest, etc.
These terms relate to the following courses:
The Premium plan consist of 15 online video lessons, email tuition and 2 online group lessons.
The Freemium Plan consist of 10 online video lessons.
For more information on the course, go to the SpCCJ Website.
This course is open to the general public with no limitation. The video lessons are available upon registration at the course platform.
We require a minimum number of 5 registered students under the Premium Plan to be able to run an online group course.
If the minimum number of students is not met, this is the process we will follow:
Maximum Number of Students
There is no maximum number of students admitted per course although, for quality reasons some additional rules might be established for the tuitions and additional dates open for the online courses.
Course fees include Consumer Tax unless otherwise stated.
1) No contract is made between the SpCCJ and the Client and no booking is valid until the SpCCJ has issued a course confirmation invoice by e-mail (an e-mail acknowledging payment or receipt of an order does not constitute a course confirmation invoice).
2) We will always take payment in JPY and the amount you are charged will depend on the exact exchange rate at the time of payment.
We do not charge any booking fees, however; the payment platform charges a service fee which not always can be refunded. Please read carefully the Cancellation and Refunds Policy.
You must notify the SpCCJ in writing/ by email, following your cancellation. All refunds will be subject to the terms and deductions outlined above.
1) Courses registrations are confirmed when the course confirmation email and the payment receipt have been sent.
The SpCCJ will do its utmost to provide the arrangements that have been confirmed, but it must reserve the right to modify or cancel any course if unforeseen circumstances arise. This includes but is not limited to, providing a cover teacher for teacher sickness or absence, cancelling a lesson and offering an alternative date, postponing the course for one week, offering alternative suitable locations or levels. If force majeure occurs while a course is in progress, the SpCCJ will try to make reasonable alternative arrangements.
3) The SpCCJ requires a minimum number of students to be able to run an online group lesson. For further information, please refer to our policy on the Minimum Number of Students.
The SpCCJ accepts responsibility for ensuring that all parts of the course are supplied as described and that all services shall reach a reasonable standard. However, the SpCCJ shall not be liable for the failure or improper performance of these services where such failure or improper performance is attributable to:
1) If the Client wishes to change their booking in any way after the confirmation invoice has been issued, they must inform the SpCCJ immediately. For further information, please refer to your course type under the Cancellation & Refunds policy.
2) If the Client is unhappy with the teacher or any aspect of the teaching, they must inform the SpCCJ immediately in writing. The SpCCJ cannot deal with issues or complaints retrospectively. The SpCCJ reserves the right to offer solutions to the issue such as speaking to the teacher about the problem, changing the teacher, offering the Client an alternative course or location. In the unlikely event that a Client is unhappy with their course, we require the Client to attend a minimum of 2 lessons, in order to give a reasonable amount of time for any improvements and changes to be experienced. After the Client has made a complaint in writing we require the Client to attend a further one lesson in order to give a reasonable amount of time for any improvements and changes to be experienced. The SpCCJ will make every attempt to ensure the Client can continue with their course as a satisfied Client.
General information is included on this website for help and guidance to the client. Please read it carefully. The contract incorporating these conditions shall be governed by Spanish Law and any matters arising out of it shall be subject to the jurisdiction of the Madrid International Arbitration Center (MIAC)
Supelabo benefits are applied. For more information, please contact [email protected]
Spanish Chamber of Commerce in Japan
Embassy of Spain 3F, 1-3-29 Roppongi,
Minato-ku, Tokyo 106-0032, Japan